Beauty Services Concierge & Guest Experience

Ulta Beauty; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote salon and beauty services. You will handle bookings, assist customers across salon areas, and contribute to a seamless 360° guest experience.

The role requires strong guest service, sales ability, and the capacity to work with a team in a fast-paced retail environment. Training and event support are part of the responsibilities.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Proficient with POS systems and service booking tools.
• Strong communication and sales skills.
• Ability to work independently and as part of a team.

Responsibilities

• Promote Ulta Beauty services and products through guest interactions.
• Handle sales, refunds and exchanges, and manage bookings.
• Support service providers and ensure a 360° guest experience.
• Maintain store and salon appearance and compliance with procedures.

Skills

Sales

Guest service

Communication

Technology

Independence

Teamwork

Education

High school diploma

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage with guests and promote salon and beauty services. You will handle bookings, assist customers across salon areas, and contribute to a seamless 360° guest experience.

The role requires strong guest service, sales ability, and the capacity to work with a team in a fast-paced retail environment. Training and event support are part of the responsibilities.