Beauty Services Guest Concierge

Ulta Beauty, Inc.; Blue Springs (MO); On-site; USD 17,000 - 28,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Guest Coordinator to engage guests, promote salon services, and support the Experience Manager in delivering an exceptional guest experience. You will handle bookings, assist with in-store events, and drive service and retail sales while upholding Ulta Beauty standards.

Responsibilities include greeting guests, processing transactions, and maintaining strong guest relationships. A high school diploma and at least 1 year of relevant experience are preferred.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent education.
• Proficiency with sales and guest service.

Responsibilities

• Greet guests and provide friendly service in-store and over the phone.
• Process sales, refunds, and exchanges to meet store goals.
• Answer salon phone, manage bookings, and maintain guest records.
• Promote salon services and events to drive bookings and retail sales.
• Support service providers with appointment pages, rebooking, and guest acquisition.
• Schedule and support in-store events to deliver exceptional guest experiences.
• Stay informed on trends, products, and services to better assist guests.
• Maintain prompt attendance and store cleanliness as part of operations.

Skills

POS system

Apple devices

Sales skills

Customer relationships

Communication skills

Troubleshooting

Team player

Education

High school diploma

Tools

Services Booking System

Job description

Ulta Beauty, Inc. is seeking a Guest Coordinator to engage guests, promote salon services, and support the Experience Manager in delivering an exceptional guest experience. You will handle bookings, assist with in-store events, and drive service and retail sales while upholding Ulta Beauty standards.

Responsibilities include greeting guests, processing transactions, and maintaining strong guest relationships. A high school diploma and at least 1 year of relevant experience are preferred.