Beauty Experience Leader

Ulta Beauty, Inc.; Nashville (TN); Híbrido; USD 80.000 - 105.000; Jornada completa

Descripción de la vacante

Ulta Beauty, Inc. is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators and boutique leads to deliver exceptional guest experiences and top-line sales across services, boutiques, and retail.

This role drives NPS and oversees makeup, skincare and guest service initiatives. You will coach, develop talent, ensure policy compliance, optimize schedules, and stay ahead of beauty trends to expand client relationships and guest loyalty in a

Formación

• Bachelor’s degree preferred.
• Cosmetology license and/or a cosmetology management license where required by state law.

Responsabilidades

• Promote accountability to meet store goals across services, boutiques, retail, guest loyalty, payroll, omni-channel, and shrink.
• Drive profitability through operational excellence and top-line sales growth.
• Schedule and payroll planning with the GM to maximize productivity.
• Coach reports to develop clientele and drive sales.
• Perform makeup applications and skincare analysis to drive guest experience and sales.
• Stay informed on industry trends and knowledge of ingredients/benefits.
• Maintain attendance and enforce the Ulta attendance policy.
• Attract, hire, and develop diverse salon and boutique talent.
• Model teamwork and guest service excellence with leadership.

Conocimientos

POS system

Microsoft Office

Apple devices

Written communication

Verbal communication

Collaboration

Interpersonal skills

Organizational skills

Multitasking

Work under pressure

Adaptability

Educación

Bachelor’s degree preferred

Cosmetology license / cosmetology management license where required by state law

Descripción del empleo

Ulta Beauty, Inc. is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators and boutique leads to deliver exceptional guest experiences and top-line sales across services, boutiques, and retail.

This role drives NPS and oversees makeup, skincare and guest service initiatives. You will coach, develop talent, ensure policy compliance, optimize schedules, and stay ahead of beauty trends to expand client relationships and guest loyalty in a