Beauty Counter Manager: Sales and Digital Education Lead

Nordstrom, Inc.; Charlotte (NC); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc in Charlotte seeks a Beauty Counter Manager to create personalized beauty experiences, drive sales, and lead a dual role as educator and salesperson in a commission-based setting. You will perform makeup applications, skincare analyses and build customer loyalty both in-store and online.

The role emphasizes trend knowledge, excellent customer connections, and the ability to meet sales goals while coordinating vendor events and promotions with the beauty team.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and handle concerns.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products.
• Collaborate with team to create an inclusive in-store experience.
• Set and achieve personal/counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize results.
• Keep department organized and customer-ready.
• Stay updated on beauty trends through trainings with Nordstrom/brand partners.
• Manage sales, refunds, exchanges and build Nordstrom Rewards accounts.

Skills

Customer service

Beauty knowledge

Sales goal achievement

Communication

Multitasking

Flexibility (evenings/weekends)

Ownership/initiative

Job description

Nordstrom, Inc in Charlotte seeks a Beauty Counter Manager to create personalized beauty experiences, drive sales, and lead a dual role as educator and salesperson in a commission-based setting. You will perform makeup applications, skincare analyses and build customer loyalty both in-store and online.

The role emphasizes trend knowledge, excellent customer connections, and the ability to meet sales goals while coordinating vendor events and promotions with the beauty team.