Beauty Counter Manager — In-Store & Digital Sales Lead

Nordstrom, Inc.; Tampa (FL); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement Plan

Paid Time Off

Merchandise Discount

Job summary

Nordstrom, Inc. in the United States is seeking a Beauty Counter Manager to create personalized beauty experiences, drive sales, and educate customers in a commissioned environment. You will lead makeup applications, skincare analyses, and leverage in-store and digital tools to build loyalty.

The role requires a passion for trends, strong customer connections, and the ability to work evenings and weekends as needed within a fast-paced luxury retail setting.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive oftextandsocial media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty knowledge

Sales driven

Communication

Job description

Nordstrom, Inc. in the United States is seeking a Beauty Counter Manager to create personalized beauty experiences, drive sales, and educate customers in a commissioned environment. You will lead makeup applications, skincare analyses, and leverage in-store and digital tools to build loyalty.

The role requires a passion for trends, strong customer connections, and the ability to work evenings and weekends as needed within a fast-paced luxury retail setting.