Beauty Counter Manager: Lead Sales & Makeovers

Nordstrom; Indianapolis (IN); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement Plan

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager to blend sales with education in our Beauty Department. The role focuses on personalized experiences, makeup applications, skincare analyses, and creating a welcoming, inclusive environment for customers and team members.

Ideal candidates are results-oriented, thrive in a commissioned setting, and stay current on beauty trends and luxury brand knowledge. The position supports in-store and digital selling, including Nordstrom Rewards engagement.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends
• High level of ownership, accountability, and initiative
• Physical requirements: continuous movement for 6-8 hours per shift, frequent bending, twisting, squatting, etc.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty product knowledge

Sales orientation

Communication skills

Multitasking

Tech-enabled selling

Flexible schedule

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager to blend sales with education in our Beauty Department. The role focuses on personalized experiences, makeup applications, skincare analyses, and creating a welcoming, inclusive environment for customers and team members.

Ideal candidates are results-oriented, thrive in a commissioned setting, and stay current on beauty trends and luxury brand knowledge. The position supports in-store and digital selling, including Nordstrom Rewards engagement.