Beauty Counter Manager: Elevate Customer Experience & Sales

Nordstrom Inc; Paramus (NJ); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

Medical, Vision & Dental benefits

Employee merchandise discount

Paid time off

Job summary

Nordstrom Inc. seeks a Beauty Counter Manager in Paramus, NJ, to lead sales and service in the Nordstrom Beauty department.

You will perform makeup applications and skincare consults, drive personal and counter sales, and collaborate with partners to deliver a premium customer experience both in-store and online. You will build client relationships, mentor team members, manage promotions, and stay ahead of beauty trends through brand trainings, ensuring exceptional service and measurable results

Qualifications

• Experience in beauty retail and achieving sales targets.
• Strong customer service mindset with a focus on personalized experiences.
• Comfort with digital tools for social selling and follow-up.

Responsibilities

• Conduct makeup applications, skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team to create a welcoming, inclusive environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department organized and customer-ready; stay informed on beauty trends and brand trainings.
• Open Nordstrom Rewards accounts and drive loyalty through exceptional service.

Skills

Customer service

Beauty knowledge

Sales skills

Communication

Tools

POS system

Job description

Nordstrom Inc. seeks a Beauty Counter Manager in Paramus, NJ, to lead sales and service in the Nordstrom Beauty department.

You will perform makeup applications and skincare consults, drive personal and counter sales, and collaborate with partners to deliver a premium customer experience both in-store and online. You will build client relationships, mentor team members, manage promotions, and stay ahead of beauty trends through brand trainings, ensuring exceptional service and measurable results