Beauty Counter Manager: Elevate Sales & Skincare

Nordstrom, Inc.; Chicago (IL); On-site; USD 4,085,000 - 4,250,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement savings plan

Paid time off

Life Insurance

Disability insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager in the United States to drive sales and create personalized beauty experiences.

This role blends selling with teaching to help customers discover products and cultivate a loyal following, both in-store and digitally. You will perform makeup applications, skincare analyses, and collaborate with the team to foster an inclusive atmosphere while meeting personal and counter sales goals using in-store and online tools.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty knowledge

Sales goal orientation

Communication

Tools

Digital selling tools

POS system

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager in the United States to drive sales and create personalized beauty experiences.

This role blends selling with teaching to help customers discover products and cultivate a loyal following, both in-store and digitally. You will perform makeup applications, skincare analyses, and collaborate with the team to foster an inclusive atmosphere while meeting personal and counter sales goals using in-store and online tools.