Beauty Counter Lead: Grow Client Relationships & Events

Macy's, Inc.; Tempe (AZ); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellness coverage

401(k) match

Paid time off

Holidays

Career development

Volunteer opportunities

Merchandise discounts

Performance-based incentives

Descrizione del lavoro

Macy’s, Inc. is seeking a Counter Manager to lead a dynamic team of Beauty Advisors and oversee all aspects of a cosmetics brand. You will drive sales, deliver personalized consultations, and build loyal client relationships while ensuring brand standards and polished store presentation.

Responsibilities include analyzing performance, planning events, managing stock, and coaching the team to provide exceptional service in a fast-paced retail environment.

Competenze

• 3–5 years of relevant retail, beauty, or leadership experience preferred.

Mansioni

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow-up.
• Review and analyze business performance of sales results and implement growth strategies.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through merchandising, hygiene, and stock replenishment.

Conoscenze

Customer service

Relationship building

Sales leadership

Merchandising

Descrizione del lavoro

Macy’s, Inc. is seeking a Counter Manager to lead a dynamic team of Beauty Advisors and oversee all aspects of a cosmetics brand. You will drive sales, deliver personalized consultations, and build loyal client relationships while ensuring brand standards and polished store presentation.

Responsibilities include analyzing performance, planning events, managing stock, and coaching the team to provide exceptional service in a fast-paced retail environment.