Beauty Counter Lead — Elevate Service & Sales

Macy's, Inc.; West Nyack (NY); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) match

Paid time off

Eight paid holidays

Performance-based incentives

Descrizione del lavoro

Macy's in New York is seeking a Counter Manager to lead a dynamic team of Beauty Advisors, manage a cosmetics brand, and deliver personalized consultations that elevate the customer experience.

You will analyze sales performance, plan vendor events, and maintain brand standards while growing the business and mentoring teammates. Flexible schedule required and 3–5 years of retail/beauty leadership preferred.

Competenze

• 3-5 years of relevant retail, beauty, or leadership experience preferred
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Mansioni

• Deliver exceptional customer service through personalized consultations and expert product knowledge
• Build lasting relationships with clients and drive client development through outreach and follow-up
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
• Plan and execute in-store and vendor-led events to drive traffic and engagement
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes

Conoscenze

Retail leadership

Beauty expertise

Customer service

Descrizione del lavoro

Macy's in New York is seeking a Counter Manager to lead a dynamic team of Beauty Advisors, manage a cosmetics brand, and deliver personalized consultations that elevate the customer experience.

You will analyze sales performance, plan vendor events, and maintain brand standards while growing the business and mentoring teammates. Flexible schedule required and 3–5 years of retail/beauty leadership preferred.