Beauty Counter Lead: Grow Sales & Elevate Service

Macy's; Valley Cottage (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holiday pay

Employee discounts

Job summary

Macy's is seeking a Counter Manager to lead a dynamic Beauty Advisor team and manage a cosmetics brand. You will blend leadership, creativity, and customer engagement, delivering hospitality through personalized consultations and expert product application.

Drive sales, analyze performance, and partner with vendors and leadership to grow the business. You will oversee stock presentation, hygiene standards, and team performance to ensure an exceptional brand experience.

Qualifications

• 3-5 years of relevant retail, beauty, or leadership experience.
• Flexible availability, including days, evenings, weekends and holidays.
• Must be able to read and understand employment policies and safety rules in English.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting client relationships and drive client development through outreach and follow-up.
• Analyze daily/weekly/monthly sales results and implement strategies to grow the business.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.

Skills

Leadership

Customer service

Communication

Merchandising

Sales-driven

Tools

Cash register

POS system

Computers

Job description

Macy's is seeking a Counter Manager to lead a dynamic Beauty Advisor team and manage a cosmetics brand. You will blend leadership, creativity, and customer engagement, delivering hospitality through personalized consultations and expert product application.

Drive sales, analyze performance, and partner with vendors and leadership to grow the business. You will oversee stock presentation, hygiene standards, and team performance to ensure an exceptional brand experience.