Beauty Counter Lead: Elevate Service & Sales

Macy's; Torrance (CA); Presencial; USD 48 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401(k) match

Paid time off

Eight paid holidays

Leadership development

Volunteer opportunities

Performance-based incentives

Annual merit review

Employee Assistance Program

Resumo da oferta

Macy's is seeking a Counter Manager in Torrance, CA to lead a cosmetics team and drive sales while delivering outstanding customer experiences. The role combines leadership, training, and expert product knowledge to create a welcoming, high-performing counter.

You will mentor Beauty Advisors, manage stock, and partner with store leadership to grow the business. Ideal candidates bring 3-5 years in retail/beauty leadership, strong communication, and a passion for evolving trends.

Qualificações

• 3-5 years of relevant retail, beauty, or leadership experience preferred.

Responsabilidades

• Deliver exceptional customer service through personalized consultations and product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow-up.
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.

Conhecimentos

Leadership

Customer service

Retail experience

Beauty knowledge

Ferramentas

POS system

Descrição da oferta de emprego

Macy's is seeking a Counter Manager in Torrance, CA to lead a cosmetics team and drive sales while delivering outstanding customer experiences. The role combines leadership, training, and expert product knowledge to create a welcoming, high-performing counter.

You will mentor Beauty Advisors, manage stock, and partner with store leadership to grow the business. Ideal candidates bring 3-5 years in retail/beauty leadership, strong communication, and a passion for evolving trends.