BDR Growth Operations & Engagement Lead

01A; New York (NY); On-site; USD 143,000 - 190,000; Full time

Job summary

Navan seeks a high-impact strategist to optimize the marketing engine powering growth. You will partner with BDRs and marketing teams and work closely with Demand Gen, Marketing Ops, Revenue Ops, and business analysts to ensure the right tools, processes, and insights drive demand into revenue.

You’ll lead infrastructure, BDR playbook design, lifecycle outbound strategy, and strategic funnel architecture to improve conversion rates and velocity across the funnel.

Qualifications

• Collaborative Operator with strong cross-functional influence.
• Strategic thinker who translates business goals into operational requirements.
• Ability to design scalable processes that reduce friction for BDRs.
• Comfort working with global teams across multiple time zones.
• Technical savvy with CRM/automation tools to inform strategy.

Responsibilities

• Infrastructure: Align data hygiene and attribution across territories; influence global BDR roadmap; optimize systems and lead-scoring.
• BDR Playbook Design & Execution: Ensure context and tools are available at the moment of trigger; develop contextual outreach; translate insights into training materials.
• Lifecycle & Warm Outbound Strategy: Activate database, orchestrate pre/post-event outreach, manage signal-based prospecting.
• Strategic Funnel Architecture: Refine scoring models to turn leads into MQL; optimize lead-to-MQL, MQL-to-SQO, SQO-to-VO.
• Capacity & Resource Planning: Forecast inbound volume and ensure coverage during peak pushes.

Skills

Collaborative Operator

Strategic Alignment

Full-Stack Thinker

Time-Zone Fluid

Tech-Enabled Strategist

Job description

Navan seeks a high-impact strategist to optimize the marketing engine powering growth. You will partner with BDRs and marketing teams and work closely with Demand Gen, Marketing Ops, Revenue Ops, and business analysts to ensure the right tools, processes, and insights drive demand into revenue.

You’ll lead infrastructure, BDR playbook design, lifecycle outbound strategy, and strategic funnel architecture to improve conversion rates and velocity across the funnel.