BDC Sales Manager - Lead a Fast-Paced Car Team

Feldman Auto Group; Novi (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

AD&D Insurance

Life Insurance

Paid Time Off

401k with Company match

Paid training

Career growth

Employee discounts

Job summary

Feldman Auto Group in Novi, MI seeks an experienced Dealership Sales BDC Manager to oversee the BDC team, drive timely responses to leads, and maintain mastery of product offerings. You will lead, train, and optimize processes to deliver a world-class car buying experience.

The role requires strong leadership, excellent communication, and proficiency with CRM systems in a fast-paced automotive environment. A competitive compensation package and growth opportunities are provided.

Qualifications

• 2+ years in automotive sales or BDC management
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficiency with CRM systems and MS Office

Responsibilities

• Manage a team of BDC representatives to meet sales targets and ensure customer satisfaction
• Respond to internet and phone leads promptly and professionally
• Maintain thorough knowledge of dealership products and services
• Ensure compliance with dealership policies and procedures
• Build and maintain strong relationships with customers
• Participate in training and process development sessions to improve skills
• Maintain positive relationships between BDC, sales, and dealership management
• Track customer interactions daily using the CRM tool

Skills

Leadership

Team management

Communication

CRM proficiency

Education

High School Diploma

Bachelor's degree (preferred)

Tools

CRM software

Microsoft Office

Job description

Feldman Auto Group in Novi, MI seeks an experienced Dealership Sales BDC Manager to oversee the BDC team, drive timely responses to leads, and maintain mastery of product offerings. You will lead, train, and optimize processes to deliver a world-class car buying experience.

The role requires strong leadership, excellent communication, and proficiency with CRM systems in a fast-paced automotive environment. A competitive compensation package and growth opportunities are provided.