Automotive BDC Manager - Lead, Grow & Optimize

Wheat Ridge KIA; Wheat Ridge (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan options

PTO and SICK Leave

Growth opportunities

Flexible Work Schedule

Competitive Pay

Job summary

FAH LLC in Colorado is seeking a motivated Business Development Center (BDC) Manager to lead our customer engagement and appointment-setting efforts. The role focuses on managing a high-performing team, optimizing lead follow-up, and delivering outstanding service in an automotive dealership setting.

The ideal candidate will be organized, data-driven, and capable of growing the business through strong communication and leadership.

Qualifications

• Strong communication, organization, time management, computer and basic math skills.
• Team player with positive energy and an eagerness to improve.
• Competitive and self-motivated attitude that thrives on goals.
• Previous sales experience
• Previous management experience preferred
• Automotive industry experience preferred

Responsibilities

• Develop and execute outbound internet and phone campaigns
• Maintain daily, weekly, and monthly sales and service forecasts
• Manage and track all leads
• Ensure all leads are followed up with in a timely manner
• Manage day-to-day business of the business development center
• Collect and analyze business metrics
• Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership’s goals
• Work closely with executive and department managers to develop appointment setting strategies
• Answer customer inquiries and calls when necessary

Skills

Communication

Organization

Time management

Basic math

Team player

Goal oriented

Job description

FAH LLC in Colorado is seeking a motivated Business Development Center (BDC) Manager to lead our customer engagement and appointment-setting efforts. The role focuses on managing a high-performing team, optimizing lead follow-up, and delivering outstanding service in an automotive dealership setting.

The ideal candidate will be organized, data-driven, and capable of growing the business through strong communication and leadership.