Automotive BDC Team Lead - Coach & Drive Sales

Feldman Automotive; Novi (MI); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Comprehensive benefits

Professional growth opportunities

Résumé du poste

Feldman Automotive is seeking a motivated Sales BDC Team Lead in Novi, Michigan. This role involves overseeing the Business Development Center team, enhancing sales performance, and ensuring exceptional customer service. The ideal candidate will lead team operations and implement strategies to achieve business goals.

We offer a competitive salary, benefits, and professional growth opportunities for the right individual passionate about sales. Join our dynamic team and make a positive impact!

Qualifications

• Proven experience in a sales leadership role, preferably in a BDC or automotive environment.
• Strong understanding of sales processes and customer relationship management.
• Excellent communication and interpersonal skills.
• Ability to motivate and inspire a team to achieve high performance.
• Proficient in using CRM software and sales analytics tools.
• Strong problem-solving skills.

Responsabilités

• Monitor team performance and provide coaching and feedback to improve results.
• Collaborate with BDC Manager and other departments to ensure a seamless customer experience.
• Help create and maintain a positive and motivating work environment.
• Handle escalated customer inquiries and resolve issues effectively.
• Prepare regular reports on team performance and sales activities for management.

Connaissances

Sales leadership experience

Customer relationship management

Communication skills

CRM software proficiency

Problem-solving skills

Team motivation

Outils

CRM software

Sales analytics tools

Description du poste

Feldman Automotive is seeking a motivated Sales BDC Team Lead in Novi, Michigan. This role involves overseeing the Business Development Center team, enhancing sales performance, and ensuring exceptional customer service. The ideal candidate will lead team operations and implement strategies to achieve business goals.

We offer a competitive salary, benefits, and professional growth opportunities for the right individual passionate about sales. Join our dynamic team and make a positive impact!