BDC Manager: Drive Automotive Lead Gen & Team Growth

Ocean Honda of Hanover; Hanover (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

401(k) with Company Match

Direct Deposit

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Job summary

Victory Automotive Group in Hanover, MA is seeking a motivated Business Development Manager to lead the BDC department. You will manage internet leads, inbound calls, and customer retention, while hiring and training a high-performing team to optimize sales opportunities.

The ideal candidate has experience in large-volume dealerships, strong sales aptitude, and excellent communication skills. This role requires a professional demeanor and proactive customer engagement.

Qualifications

• Automotive BDC/Internet management experience required.
• High school diploma or GED is required.
• Basic knowledge of CRM system, lead providers and website backend tools preferred.
• Strong communication and interpersonal skills are essential.
• Professional appearance and work ethic; industry knowledge is a plus.

Responsibilities

• Manage all incoming sales and service appointment queries (phone or internet).
• Develop viable sales forecasts and associated sales strategies.
• Hire, train, and monitor team performance.
• Promote the dealership online via social media outlets.
• Assist sales staff to manage deals from start to finish.

Skills

BDC/Internet management

CRM system knowledge

Communication skills

Supervisory/management experience

Education

High school diploma or GED

Tools

Reynolds and Reynolds

Job description

Victory Automotive Group in Hanover, MA is seeking a motivated Business Development Manager to lead the BDC department. You will manage internet leads, inbound calls, and customer retention, while hiring and training a high-performing team to optimize sales opportunities.

The ideal candidate has experience in large-volume dealerships, strong sales aptitude, and excellent communication skills. This role requires a professional demeanor and proactive customer engagement.