BDC Sales Manager: Drive Inquiries & Book Appointments

Lhmford; Avondale, Northern (AZ, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Semi Monthly pay

Paid holidays

Paid training

Stock awards

Health insurance

401k with company match

Tuition assistance

Job summary

Asbury Automotive Group is hiring a BDC Sales Manager in Avondale, AZ to engage customers by phone and online, set appointments, and support the sales team in maximizing profitability and guest satisfaction.

You will manage inquiries, leverage CRM and marketing tools, and ensure a smooth car-buying experience while maintaining high professional standards and excellent communication with guests and team members.

Qualifications

• Must have prior experience in a BDC, call center, or automotive sales environment.
• Excellent phone presence and outstanding customer service skills are required.
• Strong communication skills and multi-language abilities are a plus.

Responsibilities

• Handle high volume inbound/outbound calls and online inquiries.
• Set appointments and follow up to confirm dealership visits.
• Maintain logs of daily activities and customer interactions.
• Utilize CRM and manufacturer marketing tools to drive sales opportunities.
• Collaborate with sales team to maximize profit potential.

Skills

BDCs experience

Excellent phone presence

Customer service

Communication skills

CRM knowledge

Microsoft Office

Tools

ADP

Outlook

Excel

Job description

Asbury Automotive Group is hiring a BDC Sales Manager in Avondale, AZ to engage customers by phone and online, set appointments, and support the sales team in maximizing profitability and guest satisfaction.

You will manage inquiries, leverage CRM and marketing tools, and ensure a smooth car-buying experience while maintaining high professional standards and excellent communication with guests and team members.