Automotive BDC Sales Rep - Appointment Setter

Feldman Automotive; Town of Avon (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Life Insurance

Short and Long Term Disability

Job summary

Feldman Automotive in Town of Avon seeks a BDC Representative to manage customer inquiries and appointments. This role is vital in ensuring a positive experience for customers from their initial contact.

The ideal candidate will have strong communication skills, multitasking abilities, and previous experience in customer service, preferably within the automotive industry. Benefits include medical and dental insurance, 401k, and more.

Qualifications

• Excellent communication skills for interacting with customers.
• Ability to work efficiently in a fast-paced environment.
• Strong computer skills for database management.

Responsibilities

• Handle incoming inquiries with professionalism.
• Schedule appointments and document customer interactions.
• Follow up to ensure customer satisfaction.

Skills

Excellent verbal and written communication skills

Ability to multitask

Proficient in computer skills

Strong attention to detail

Education

Previous experience in customer service or call center environment

Automotive industry experience

Tools

Microsoft Office

CRM software

Job description

Feldman Automotive in Town of Avon seeks a BDC Representative to manage customer inquiries and appointments. This role is vital in ensuring a positive experience for customers from their initial contact.

The ideal candidate will have strong communication skills, multitasking abilities, and previous experience in customer service, preferably within the automotive industry. Benefits include medical and dental insurance, 401k, and more.