Bay Area Enterprise AI Sales Leader

Zendesk, Inc.

California

Hybrid

USD 340,000 - 510,000

Full time

14 days+

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Job summary

Zendesk, Inc. in the San Francisco Bay Area seeks an experienced Enterprise Account Executive to drive growth within top technology accounts. You will lead engagements from prospecting to close, leveraging Zendesk AI and CX solutions to transform customer experiences.

The role requires navigating complex enterprise sales, managing multi-month deals, and building executive relationships across C-levels. Hybrid work model with onsite presence part of the week is expected.

Qualifications

8+ years of cloud/software B2B sales or solution engineering experience with consistent quota attainment.
Proven success navigating complex Enterprise sales cycles with multi-month engagements and exec buyer involvement.
Experience selling into Enterprise orgs with $1B+ revenue, especially in tech.
Track record of quota attainment (2 of last 3 years) and President’s Club a plus.
Ability to engage VP and C-level executives and articulate AI-powered CX value.
Strong negotiation, presentation, and closing skills; strategic growth planning.

Responsibilities

Drive top-line revenue by acquiring new Enterprise customers across the Bay Area.
Expand AI and automation adoption; cross-sell and upsell Zendesk solutions.
Create quarterly territory and account plans to increase market share.
Develop understanding of Zendesk AI/CX platform and align to business goals.
Lead complex multi-stakeholder deals with PoC and AI-enabled design.
Maintain a qualified pipeline and forecast to exceed revenue goals.
Build C-level relationships and position Zendesk as trusted advisor.
Collaborate with Customer Success, Solutions Engineering, and Product teams.
Negotiate and close high-value enterprise deals with ROI-focused business cases.
Stay current with AI trends and competitive landscape to position Zendesk.