AI-Driven Enterprise CX Executive (Bay Area)

Ultimate.ai

San Francisco (CA)

Hybrid

USD 340,000 - 510,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model

Job summary

Zendesk is seeking an experienced Enterprise Account Executive for the Bay Area to drive revenue growth with AI-powered CX solutions. You will lead multi-stakeholder deals, build executive relationships, and expand Zendesk’s footprint across top-tier technology accounts.

You will manage complex sales cycles, forecast accurately, and collaborate with Customer Success, Solutions Engineering, and Product teams to deliver value-driven, measurable ROI.

Qualifications

8+ years of cloud/software B2B sales or solution engineering experience.
Proven success navigating complex Enterprise sales cycles with multi-month engagements and exec sponsorship.
Experience selling into large Enterprise organizations ($1B+ in revenue).
Strong record of quota attainment and top-performer recognition.

Responsibilities

Drive revenue by acquiring new Enterprise customers in the Bay Area.
Expand AI and CX solutions within strategic accounts and cross-sell/up-sell.
Create quarterly territory and account plans with actionable tactics.
Build C-level relationships and serve as a trusted advisor on AI-enabled CX.

Skills

Enterprise sales

Executive engagement

Forecasting

Negotiation

Cross-functional collaboration

Strategic selling

VP/C-level communication

Territory planning

Travel readiness

Education

BA/BS degree or equivalent

Tools

Salesforce

Outreach

Clari

Seismic

Looker

Job description

You will manage complex sales cycles, forecast accurately, and collaborate with Customer Success, Solutions Engineering, and Product teams to deliver value-driven, measurable ROI.

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