Bay Area AI CX SaaS Account Executive (Hybrid)

Zendesk, Inc.; San Francisco (CA); Híbrido; USD 230 000 - 344 000; Tempo integral

Resumo da oferta

Zendesk, Inc. is seeking a Commercial Account Executive for the Bay Area, operating in a hybrid model with on-site presence in San Francisco.

You will own full-cycle sales from prospecting to close, expanding Zendesk’s footprint among commercial customers and deepening relationships with executives. You will drive revenue through new logos and expansions, promote AI-enabled CX solutions, and leverage data-driven approaches to achieve measurable ROI.

Qualificações

• BA/BS degree or equivalent experience required.
• 3+ years of B2B sales or solution engineering experience, preferably in SaaS or AI technology, with a proven track record of exceeding sales targets.
• Experience managing and expanding customer relationships across multiple decision making levels.
• Proven ability to sell to VP and C-level executives, both in-person and virtually, using consultative and data driven approaches.
• Exceptional presentation, negotiation, and closing skills.
• Entrepreneurial spirit with strong collaboration skills and a passion for continuous professional growth.
• Understanding of AI, automation, and CX technology trends with the ability to translate technical value into business outcomes.
• Familiarity with territory and account planning for sustained revenue growth.

Responsabilidades

• Drive top-line revenue growth by acquiring new Commercial customers in the Bay Area.
• Manage and nurture customer relationships to ensure satisfaction, retention, and long-term success.
• Promote AI adoption by showcasing Zendesk’s intelligent CX platform to automate workflows and increase efficiency.
• Cross-sell and upsell AI-enabled solutions to maximize account revenue and customer value.
• Leverage data insights and adoption analytics to target high-potential customers and strengthen retention and expansion.
• Lead complex and competitive sales cycles with consultative and value-based selling.
• Maintain a healthy, well-qualified pipeline and accurate forecasting to exceed quarterly and annual revenue goals.

Conhecimentos

B2B sales

SaaS experience

Executive selling

Negotiation

Formação académica

BA/BS degree

Ferramentas

Salesforce

Outreach

Clari

Descrição da oferta de emprego

Zendesk, Inc. is seeking a Commercial Account Executive for the Bay Area, operating in a hybrid model with on-site presence in San Francisco.

You will own full-cycle sales from prospecting to close, expanding Zendesk’s footprint among commercial customers and deepening relationships with executives. You will drive revenue through new logos and expansions, promote AI-enabled CX solutions, and leverage data-driven approaches to achieve measurable ROI.