Banking Operations & Process Improvement Analyst

WesBanco Bank Inc.; Youngstown (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Coordinator in Ohio to support project planning and cross-team collaboration across branches, treasury management and lending operations.

The role requires strong Microsoft Excel and Word skills, plus the ability to document processes and drive efficiency through standardization and tooling. A bachelor’s degree or equivalent experience is preferred, with at least three years in banking operations.

Qualifications

• Bachelor's degree preferred; or equivalent combination of education and/or experience.
• Minimum of three years experience in banking, preferably in operations.

Responsibilities

• Assist with training and guidance to team members with respect to understanding, processing and managing the workload.
• Assist in the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency.
• Collaborates with key leaders and stakeholders and guides change for scalability and automation.
• Fosters strong relationships with key leaders and stakeholders across the bank to ensure collaboration and effective communication with other teams.
• Assists in maintaining the repository of procedures, processes, job aids and other critical information for functional areas.

Skills

Customer service

Interpersonal skills

Microsoft Excel

Microsoft Word

Communication skills

Time management

Education

Bachelor's degree or equivalent

Job description

WesBanco Bank Inc. is seeking an Operations Coordinator in Ohio to support project planning and cross-team collaboration across branches, treasury management and lending operations.

The role requires strong Microsoft Excel and Word skills, plus the ability to document processes and drive efficiency through standardization and tooling. A bachelor’s degree or equivalent experience is preferred, with at least three years in banking operations.