Banking Experience Champion

IncredibleBank; Ironwood (MI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Total rewards package with extensive,

Great Place to Work certification

Job summary

IncredibleBank is seeking a Customer Experience Specialist for our Ironwood, MI branch. You will warmly greet customers, handle deposits and transactions, and build relationships across core banking products to deliver exceptional service.

This on-site role emphasizes accuracy, policy adherence, and friendly guidance for both consumer and business clients. Ideal candidates have a high school diploma and 2+ years banking experience, with a strong customer focus and willingness to engage across

Qualifications

• 2+ years banking experience required.
• High school diploma or GED preferred.

Responsibilities

• Proactively greet customers at the door and establish a positive interaction.
• Build and maintain relationships across products and accounts.
• Assist customers with deposits, withdrawals, loan payments, and other transactions.
• Maintain cash drawer with accuracy and follow policy.
• Promote banking products and generate referrals.

Education

High school diploma or GED

Job description

IncredibleBank is seeking a Customer Experience Specialist for our Ironwood, MI branch. You will warmly greet customers, handle deposits and transactions, and build relationships across core banking products to deliver exceptional service.

This on-site role emphasizes accuracy, policy adherence, and friendly guidance for both consumer and business clients. Ideal candidates have a high school diploma and 2+ years banking experience, with a strong customer focus and willingness to engage across