Hybrid Customer Experience Banker — Grow Relationships

Huntington; Ann Arbor (MI); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington in Ann Arbor, MI is seeking a Customer Experience Banker to help walk-in customers achieve their financial goals. You will handle deposits, answer questions, and provide exemplary service while balancing daily transactions.

The role emphasizes proactive relationship-building, recommending deposit products, educating customers on mobile and online banking, and adhering to bank policies. A High School Diploma or GED is required, with 1 year of customer service experience; banking

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service.
• Preferred: 1 year+ in banking or goal-driven retail sales.
• Cash handling skills and comfort with mobile/online banking.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products and services.
• Proactively identifying opportunities to grow customer relationships.
• Adhering to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Cash handling

Technology fluency

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking platforms

Job description

Huntington in Ann Arbor, MI is seeking a Customer Experience Banker to help walk-in customers achieve their financial goals. You will handle deposits, answer questions, and provide exemplary service while balancing daily transactions.

The role emphasizes proactive relationship-building, recommending deposit products, educating customers on mobile and online banking, and adhering to bank policies. A High School Diploma or GED is required, with 1 year of customer service experience; banking