In-Branch Financial Concierge & Relationship Builder

Huntington; Benton Harbor (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker at our Benton Harbor, MI office. You will assist walk-in customers, grow relationships, and promote deposit products while delivering exceptional service.

The role emphasizes accurate transactions, a disciplined sales process, and compliance with security policies. A high school diploma is required; banking experience is preferred. This is a full-time, in-office position with growth opportunities.

Qualifications

• High School Diploma or GED and minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills and comfort with technology.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Adhere to all policies and procedures and protect customer information.

Skills

Customer service

Cash handling

Sales

Communication

Technology familiarity

Education

High School Diploma or GED

Job description

Huntington Bank is seeking a Customer Experience Banker at our Benton Harbor, MI office. You will assist walk-in customers, grow relationships, and promote deposit products while delivering exceptional service.

The role emphasizes accurate transactions, a disciplined sales process, and compliance with security policies. A high school diploma is required; banking experience is preferred. This is a full-time, in-office position with growth opportunities.