Customer Experience Banker: Grow Client Relationships

Huntington; Michigan; On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington in Dundee, MI is seeking a Customer Experience Banker to serve walk-in customers, process transactions accurately, and balance daily cash while delivering exceptional service. You’ll identify financial goals, promote deposit products, and expand relationships through a disciplined sales process, referrals, and strong teamwork.

This role emphasizes customer care and regulatory compliance. Strong communication, comfort with mobile/online banking, and a proactive mindset will help you

Qualifications

• 1 year of customer service in banking, financial services or goal-driven retail sales.
• High School Diploma or Bachelor’s Degree suffices.
• Comfort with technology such as mobile and online banking is a plus.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Process transactions accurately and balance daily cash.
• Educate customers on consumer deposit products and banking services.
• Identify opportunities to grow customer relationships through a sales process and referrals.
• Adhere to all operational, security, risk and regulatory policies.
• Promote referrals to deepen partnerships with other bank areas.

Skills

Customer service

Sales skills

Cash handling

Banking knowledge

Education

High School Diploma

Bachelor’s Degree

Tools

Core banking system

Job description

Huntington in Dundee, MI is seeking a Customer Experience Banker to serve walk-in customers, process transactions accurately, and balance daily cash while delivering exceptional service. You’ll identify financial goals, promote deposit products, and expand relationships through a disciplined sales process, referrals, and strong teamwork.

This role emphasizes customer care and regulatory compliance. Strong communication, comfort with mobile/online banking, and a proactive mindset will help you