Customer Experience Banker - Growth & Service

Huntington; Birmingham (MI); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Huntington in Birmingham, MI invites you to join as a Customer Experience Banker on Maple Rd. You will welcome walk-in customers, identify financial needs, promote deposit products, and grow relationships through proactive service and referrals.

The role emphasizes accuracy in transactions, strong communication, and a disciplined sales approach while adhering to bank policies. A friendly team environment supports your career in community banking.

Qualifications

• High School Diploma or GED and 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, outbound calling, and referrals.
• Educating customers on deposit products and referring to other banking areas to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales ability

Communication skills

Relationship management

Education

High School Diploma or GED

Bachelor's degree

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington in Birmingham, MI invites you to join as a Customer Experience Banker on Maple Rd. You will welcome walk-in customers, identify financial needs, promote deposit products, and grow relationships through proactive service and referrals.

The role emphasizes accuracy in transactions, strong communication, and a disciplined sales approach while adhering to bank policies. A friendly team environment supports your career in community banking.