Banking Customer Service Specialist: Referrals & Transactions

WesBanco, Inc.; Triadelphia (WV); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

WesBanco, Inc. in West Virginia seeks a Customer Service Representative to serve as the initial contact for customers and to process transactions in line with bank policies. The CSR will identify referral opportunities and help meet sales and service goals while maintaining product knowledge.

The position emphasizes excellent service, accuracy in handling cash, and adherence to security procedures in a branch environment. Prior cash handling or customer service experience is preferred.

Formación

• High School Diploma or GED is required.
• Minimum of 1 year of cash handling, sales or customer service experience preferred.
• Must have strong product knowledge for the level of selling and promoting products expected with this position.

Responsabilidades

• Accepts and accurately processes all financial service transactions.
• Balances cash drawer and follows proper cash handling procedures.
• Provides excellent customer service and identifies referral opportunities.
• Responds to customer needs, answers calls, and supports sales and service goals.
• Develops working knowledge of the bank's products and services.

Conocimientos

Customer Service

Cash Handling

Sales

Communication

Organization

Educación

High School Diploma or GED

Descripción del empleo

WesBanco, Inc. in West Virginia seeks a Customer Service Representative to serve as the initial contact for customers and to process transactions in line with bank policies. The CSR will identify referral opportunities and help meet sales and service goals while maintaining product knowledge.

The position emphasizes excellent service, accuracy in handling cash, and adherence to security procedures in a branch environment. Prior cash handling or customer service experience is preferred.