Banking Customer Advisor — Growth & Relationships

WesBanco Bank Inc.; Perry Hall (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO (17 days)

STD (5 days)

Holidays (11)

Benefits package

401(k) with match

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to foster positive client relations and promote bank products. You will handle deposits, conduct transactions, and identify opportunities for referrals to internal partners.

The role emphasizes responsive service and adherence to bank policies while supporting sales objectives. Responsibilities include outbound calls for onboarding and prospecting new Retail customers, building relationships, and delivering consistent product

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.

Responsibilities

• Open new deposit accounts and process a variety of financial service transactions.
• Assess customer needs and refer products and services to partners.
• Provide excellent customer service while meeting production and referral goals.
• Maintain security controls and follow bank policies and procedures.

Skills

Customer service

Sales

Relationship building

Communication skills

Outbound calling

Banking knowledge

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to foster positive client relations and promote bank products. You will handle deposits, conduct transactions, and identify opportunities for referrals to internal partners.

The role emphasizes responsive service and adherence to bank policies while supporting sales objectives. Responsibilities include outbound calls for onboarding and prospecting new Retail customers, building relationships, and delivering consistent product