Banking Center Customer Growth Advisor

WesBanco Bank Inc.; Bridgeport (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver excellent service, open deposit accounts, and promote bank products. You will identify customers' needs, perform transactions, and refer to business partners for solutions, while supporting onboarding and outreach in the Banking Center.

Ideal candidates have robust customer-facing experience, strong communication, and a collaborative approach to meet banking goals and comply with security controls.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of cash handling, sales and customer service experience preferred.

Responsibilities

• Opens new deposit accounts and handles cash drawer with accuracy.
• Identify customer needs and refer to bank partners for solutions.
• Promotes bank products and services and fosters referrals.
• Conducts outbound calls for onboarding and relationship development.
• Provides consistent professional service and maintains security procedures.

Skills

Customer service

Sales & referrals

Interpersonal skills

Communication

Relationship building

Problem solving

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver excellent service, open deposit accounts, and promote bank products. You will identify customers' needs, perform transactions, and refer to business partners for solutions, while supporting onboarding and outreach in the Banking Center.

Ideal candidates have robust customer-facing experience, strong communication, and a collaborative approach to meet banking goals and comply with security controls.