Banking CSR Floater | Transactions & Referrals

WesBanco, Inc.; Cox Subdivision (OH); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

WesBanco, Inc. is seeking a Customer Service Representative to serve as the first point of contact for customers. You will process transactions accurately, deliver excellent service, and promote referrals within the banking center.

The position requires strong cash handling skills, high school diploma, and the ability to multitask in a fast-paced environment. Excellent communication and confidentiality are essential.

Competenze

• Proven ability to deliver excellent customer service in a fast-paced environment.
• Strong cash handling and math aptitude.
• Excellent communication and interpersonal skills.
• Ability to identify and promote referral opportunities to help grow banking relationships.

Mansioni

• Accept and accurately process financial transactions per bank policies.
• Provide friendly, professional customer service as the first point of contact.
• Balance cash drawer and follow proper cash handling procedures.
• Maintain confidentiality of employee and customer information.
• Identify referral opportunities and determine appropriate lines of business.
• Escalate complex issues and follow up to ensure customer needs are met.

Conoscenze

Customer Service

Cash Handling

Sales

Communication

Formazione

High School Diploma

Descrizione del lavoro

WesBanco, Inc. is seeking a Customer Service Representative to serve as the first point of contact for customers. You will process transactions accurately, deliver excellent service, and promote referrals within the banking center.

The position requires strong cash handling skills, high school diploma, and the ability to multitask in a fast-paced environment. Excellent communication and confidentiality are essential.