Banking Concierge: Grow Relationships & Deposits

Huntington; Medina (OH); Hybrid; USD 40,000 - 48,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker at the Medina, OH Montville Branch. The role focuses on delivering exceptional service to walk-in customers, educating on deposit products and bank services, and proactively growing customer relationships through a disciplined sales process.

As a Financial Concierge, you will handle transactions accurately, adhere to policies, and collaborate with partners to deepen customer connections.

Qualifications

• Minimum 1 year customer service or related role.
• Experience in banking/financial services preferred.
• Comfort with mobile and online banking tools.

Responsibilities

• Provide excellent service to walk-in customers and resolve issues.
• Educate customers on deposit products and bank services.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.

Skills

Customer service

Cash handling

Sales skills

Technology comfort

Education

High School Diploma

Job description

Huntington Bank is seeking a Customer Experience Banker at the Medina, OH Montville Branch. The role focuses on delivering exceptional service to walk-in customers, educating on deposit products and bank services, and proactively growing customer relationships through a disciplined sales process.

As a Financial Concierge, you will handle transactions accurately, adhere to policies, and collaborate with partners to deepen customer connections.