Customer Experience Banker - Relationship Builder

Huntington Bank; Springfield (OH); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington Bank in Springfield, OH is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers and manage deposits and growth opportunities.

You will handle customer transactions accurately, provide exemplary service, and educate customers on banking products while adhering to bank policies and risk controls. This role emphasizes relationship building within the branch and community.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve customer issues effectively.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.

Skills

Customer service

Cash handling

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in Springfield, OH is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers and manage deposits and growth opportunities.

You will handle customer transactions accurately, provide exemplary service, and educate customers on banking products while adhering to bank policies and risk controls. This role emphasizes relationship building within the branch and community.