Banking Client Advisor II – Growth & Solutions

Flagstar Bank; Huntington (IN); Hybrid; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off and leave program

Equal Opportunity Employer

Job summary

Flagstar Bank in Huntington, IN seeks a Branch Banking - Client Consultant II to deliver exceptional customer experiences while driving sales and client education. You will assist with account questions, guide customers through products, and coordinate with Mortgage and Business Banking partners to fulfill financial goals.

The role emphasizes lending and basic investment discussions and requires the ability to handle more complex banking conversations with clients.

Qualifications

• 4–5 years of customer service and sales experience required.
• Ability to train and mentor others on products and procedures.
• Experience in financial services preferred; familiarity with digital tools is a plus.

Responsibilities

• Support branch targets for deposits, loans, and non-interest income.
• Provide excellent client experience and resolve questions or issues promptly.
• Promote and connect clients with appropriate bank partners and services.

Skills

Customer service

Sales experience

Mentoring others

Digital product experience

Education

High School / GED

Job description

Flagstar Bank in Huntington, IN seeks a Branch Banking - Client Consultant II to deliver exceptional customer experiences while driving sales and client education. You will assist with account questions, guide customers through products, and coordinate with Mortgage and Business Banking partners to fulfill financial goals.

The role emphasizes lending and basic investment discussions and requires the ability to handle more complex banking conversations with clients.