Branch Banking Client Advisor II - Growth & Solutions

Flagstar Bank; Freehold (NJ); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability insurance

Comprehensive leave

Job summary

Flagstar Bank in Freehold, NJ is seeking a Branch Banking Client Consultant II to deliver best-in-class service, resolve customer concerns, and discuss product details to meet clients' financial needs. The role focuses on client management, retention, and introductions to Mortgage and Business Banking specialists to ensure clients have access to experts who can help them achieve financial goals.

The position involves greater lending and basic investment interactions and participation in more

Qualifications

• High School diploma or GED required.
• 4–5 years of customer service and sales experience.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Support team efforts to achieve growth targets in deposits, loans, and non-interest income.
• Provide positive client experience by resolving questions and complaints and through timely research and communication.
• Execute all sales, service, and banking transactions accurately and compliantly.

Skills

Customer service

Sales experience

Mentoring others

Education

High School diploma or equivalent

Job description

Flagstar Bank in Freehold, NJ is seeking a Branch Banking Client Consultant II to deliver best-in-class service, resolve customer concerns, and discuss product details to meet clients' financial needs. The role focuses on client management, retention, and introductions to Mortgage and Business Banking specialists to ensure clients have access to experts who can help them achieve financial goals.

The position involves greater lending and basic investment interactions and participation in more