Branch Banking Client Advisor II – Growth & Solutions

Flagstar Bank; Victorville (CA); Hybrid; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Flagstar Bank in Victorville, CA seeks a Branch Banking Client Consultant II to resolve client concerns and provide product details aligned with clients' financial goals. The role emphasizes client management, retention, and introductions to Mortgage and Business Banking partners.

The position involves increased lending discussions and basic investment interactions, engaging in more complex banking conversations with clients to deliver tailored financial solutions.

Qualifikationen

• High school diploma or equivalent.
• 4–5 years of customer service and sales experience.
• Ability to train and mentor others on products and procedures.
• Experience with digital banking products and self-service technologies (preferred).

Aufgaben

• Support sales targets to drive growth in deposits and loans.
• Assist clients with account questions and issue resolution in a timely, compliant manner.
• Provide client engagement and education to promote products and services.
• Collaborate with Mortgage and Business Banking teams to connect clients with experts.

Kenntnisse

Customer service

Sales experience

Mentoring others

Digital banking products

Ausbildung

High school diploma

Jobbeschreibung

Flagstar Bank in Victorville, CA seeks a Branch Banking Client Consultant II to resolve client concerns and provide product details aligned with clients' financial goals. The role emphasizes client management, retention, and introductions to Mortgage and Business Banking partners.

The position involves increased lending discussions and basic investment interactions, engaging in more complex banking conversations with clients to deliver tailored financial solutions.