Branch Banking Client Advisor II

Flagstar; Bloomfield Hills (MI); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

Flagstar is seeking a Branch Banking Client Consultant II in Bloomfield Hills, MI to deliver a best-in-class client experience, resolve concerns, and provide product details that meet client financial goals. You will engage in lending, basic investments, and complex banking discussions with clients to strengthen relationships.

Responsibilities include driving growth targets, delivering exceptional client service, and ensuring accurate, compliant handling of banking transactions while

Qualifications

• High School diploma or equivalent is required.
• 4–5 years of customer service and sales experience.
• Ability to train and mentor others, including products and platform procedures.

Responsabilités

• Support team efforts to achieve growth targets in deposits, loans, and non-interest income, and connect clients to the right team members for opportunities.
• Provide positive client experience by addressing account questions, problems, or complaints and resolving them promptly through research and communication.
• Execute transactions accurately and compliantly to manage risk and minimize losses.

Connaissances

Customer service

Sales experience

Relationship building

Communication

Formation

High School or GED

Description du poste

Flagstar is seeking a Branch Banking Client Consultant II in Bloomfield Hills, MI to deliver a best-in-class client experience, resolve concerns, and provide product details that meet client financial goals. You will engage in lending, basic investments, and complex banking discussions with clients to strengthen relationships.

Responsibilities include driving growth targets, delivering exceptional client service, and ensuring accurate, compliant handling of banking transactions while