Banking Center Operations Supervisor

First Horizon Bank; Deer Park (TX); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

HSA with company match

Maternity leave

Tuition reimbursement

Mentor program

401(k) with match

Resumo da oferta

First Horizon Bank is seeking a Teller Supervisor to supervise tellers, ensure top customer service, and support daily processing at an onsite banking center in Texas. The role focuses on training staff, maintaining compliance, and supporting marketing efforts through cross-selling and referrals.

The position emphasizes operational efficiency, risk control, and strong team leadership to achieve banking center goals while delivering accurate, timely service for customers in a retail environment.

Qualificações

• High school diploma or GED required; Bachelor's degree preferred.
• 2–5 years of experience or equivalent combination.
• Bilingual in English and Spanish and/or Vietnamese preferred.

Responsabilidades

• Oversee center cash operations, maintain balance and security.
• Process client transactions accurately with sound judgment.
• Lead training and coaching for tellers and staff.
• Ensure compliance with policies, risk management and audits.
• Drive client experience and cross-sell bank products.

Conhecimentos

Customer service

Staff training

Team leadership

Cross-selling

Compliance

Operations

Formação académica

High school diploma or GED

Bachelor's degree

Ferramentas

Microsoft Office

Descrição da oferta de emprego

First Horizon Bank is seeking a Teller Supervisor to supervise tellers, ensure top customer service, and support daily processing at an onsite banking center in Texas. The role focuses on training staff, maintaining compliance, and supporting marketing efforts through cross-selling and referrals.

The position emphasizes operational efficiency, risk control, and strong team leadership to achieve banking center goals while delivering accurate, timely service for customers in a retail environment.