Banking Center Operations Lead - Risk, Service & Compliance

First-Horizon-Bank; Fort Lauderdale (FL); On-site; USD 42,000 - 63,000; Full time

Job summary

First Horizon Bank in Fort Lauderdale is seeking an Operations Center Specialist to oversee cash operations, process client transactions, and uphold compliance. You will manage access controls, support audits, and drive efficient transactional processing to minimize client wait times.

Ideal candidates have a relevant background in banking operations and familiarity with bank policies. The role emphasizes risk reduction, team training, and continuous process improvement in a dynamic retail

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred and 2-5 years of experience or equivalent combination of education and experience.

Responsibilities

• Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within policy.
• Process client transactions accurately and efficiently with sound judgment on approvals and overrides to safeguard against fraud and errors.
• Stay informed on operational updates and communicate policy, procedure, and compliance changes to the team.
• Manage access controls by ensuring proper dual control and uphold secure handling of keys and sensitive assets.
• Mitigate risk by assisting with cash audits and ensuring accurate record retention.

Education

High school diploma or GED

Bachelor's degree preferred

2-5 years experience

Tools

Microsoft Office Suite

Job description

First Horizon Bank in Fort Lauderdale is seeking an Operations Center Specialist to oversee cash operations, process client transactions, and uphold compliance. You will manage access controls, support audits, and drive efficient transactional processing to minimize client wait times.

Ideal candidates have a relevant background in banking operations and familiarity with bank policies. The role emphasizes risk reduction, team training, and continuous process improvement in a dynamic retail