Banking Center Manager II

LS Solutions; Shelbyville (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

LS Solutions in Shelbyville, TN seeks a senior banking center leader to oversee sales, operations, profitability, and regulatory compliance, ensuring high-quality customer service.

You will coach the team, drive strategic initiatives, develop client relationships, and manage risk and controls while optimizing efficiency and expenses. Bachelor's degree required; proficiency in Microsoft Office and Salesforce; background checks and regulatory compliance are essential.

Qualifications

• Bachelor's degree or equivalent experience.
• Proficiency in Microsoft Office and Salesforce.
• Background checks and compliance with relevant regulations.

Responsibilities

• Strategic Leadership: Coach and manage the team to execute initiatives, promote a positive work culture, and represent the organization professionally.
• Sales & Business Development: Implement advice-driven sales processes, build client relationships, and proactively grow the market through networking and local engagement.
• Client Experience: Ensure consistent, excellent service and resolve client issues promptly.
• Team Management: Recruit, train, develop, and motivate staff; provide performance feedback and foster an inclusive environment.
• Compliance & Risk Management: Collaborate to ensure adherence to regulations, policies, and internal controls, and implement risk mitigation practices.
• Operational Efficiency: Lead operational excellence, monitor metrics, and control expenses, partnering with Retail Operations.

Skills

Leadership

Sales

Client relations

Team management

Compliance

Risk management

Operational excellence

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

Role Overview: This leadership position oversees a banking center's sales, operations, profitability, and regulatory compliance, ensuring delivery of high-quality customer service.
Key Responsibilities

• Strategic Leadership: Coach and manage the team to execute initiatives, promote a positive work culture, and represent the organization professionally.
• Sales & Business Development: Implement advice-driven sales processes, build client relationships, and proactively grow the market through networking and local engagement.
• Client Experience: Ensure consistent, excellent service and resolve client issues promptly.
• Team Management: Recruit, train, develop, and motivate staff; provide performance feedback and foster an inclusive environment.
• Compliance & Risk Management: Collaborate to ensure adherence to regulations, policies, and internal controls, and implement risk mitigation practices.
• Operational Efficiency: Lead operational excellence, monitor metrics, and control expenses, partnering with Retail Operations.
  

Qualifications: Bachelor's degree or equivalent experience; ability to perform essential duties; proficiency in Microsoft Office and Salesforce; no specific licenses required.
Additional requirements include background checks and compliance with relevant regulations.