Banking Center Customer Service & Growth Advisor

WesBanco Bank Inc.; Ravenswood (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. in Ravenswood, WV is seeking a Customer Service Advisor to assist customers with deposits, withdrawals, and account services while promoting bank products and referrals. You will manage cash drawers, respond to inquiries, and support outbound onboarding to grow retail relationships.

The role emphasizes relationship building, teamwork, and meeting referral goals, with opportunities to engage in community outreach and cross-department collaboration.

Qualifications

• Minimum 1 year banking experience preferred.
• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Ability to identify sales opportunities and referrals.

Responsibilities

• Assist customers with deposits, withdrawals, and account services.
• Identify referral opportunities and promote bank products.
• Handle daily cash drawer and balance procedures.
• Respond to customer inquiries and resolve issues.
• Prospect new retail customers via outbound calls.
• Build relationships with customers and partner with teams.

Skills

Customer service

Sales skills

Cash handling

Interpersonal communication

Problem solving

Education

HS Diploma

Job description

WesBanco Bank Inc. in Ravenswood, WV is seeking a Customer Service Advisor to assist customers with deposits, withdrawals, and account services while promoting bank products and referrals. You will manage cash drawers, respond to inquiries, and support outbound onboarding to grow retail relationships.

The role emphasizes relationship building, teamwork, and meeting referral goals, with opportunities to engage in community outreach and cross-department collaboration.