Banking Center Growth & Service Advisor

WesBanco Bank Inc.; Frankfort (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to foster a positive environment, identify sales opportunities, and handle account transactions. The role focuses on building consumer and business relationships and promoting bank products, while ensuring adherence to policies and security procedures.

The incumbent will conduct outbound calls for onboarding, prospect new Retail customers, and promote banking products to internal and external partners across the market.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of Cash Handling, Sales or Customer Service experience required.

Responsibilities

• Initiate conversations to assess banking center customers' financial needs and refer to business partners for promotion of products and services.
• Accept and accurately process all financial service transactions.
• Open new deposit accounts and operate a cash drawer with proper balancing and cash handling procedures.
• Comply with security and audit procedures.
• Achieve production and referral goals through relationship development, outbound calls, and onboarding calls.

Skills

Business Development

Interpersonal Skills

Communication Skills

Product Knowledge

Math Skills

Reasoning Ability

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to foster a positive environment, identify sales opportunities, and handle account transactions. The role focuses on building consumer and business relationships and promoting bank products, while ensuring adherence to policies and security procedures.

The incumbent will conduct outbound calls for onboarding, prospect new Retail customers, and promote banking products to internal and external partners across the market.