Banking Center Customer Advocate & Sales Pro

WesBanco Bank Inc.; Parkersburg (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor at our Banking Center in Parkersburg, WV. The role focuses on delivering excellent service, identifying sales opportunities and assisting customers with account transactions.

You will open deposits, handle cash, conduct outbound calls for onboarding, and build relationships with clients while following bank policies and security measures.

Qualifications

• Excellent customer service and communication skills.
• Ability to identify referrals and promote bank products.
• Experience with opening deposit accounts and handling cash.
• Comfort with outbound calling and onboarding new customers.

Responsibilities

• Assess customer needs and refer to business partners for product promotion.
• Open new deposit accounts and manage cash drawer.
• Provide CSR and sales platform support as needed.
• Promote bank products and maintain compliance with policies.
• Maintain security, audit procedures, and daily operations.

Skills

Customer service

Sales referrals

Relationship building

Outbound calling

Cash handling

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor at our Banking Center in Parkersburg, WV. The role focuses on delivering excellent service, identifying sales opportunities and assisting customers with account transactions.

You will open deposits, handle cash, conduct outbound calls for onboarding, and build relationships with clients while following bank policies and security measures.