Banking Center: Customer Growth & Service Pro

WesBanco, Inc.; Forest Hills (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

WesBanco, Inc. is seeking a Customer Service Advisor to deliver outstanding service, open new deposit accounts, and suggest bank products to customers. You will be proactive in identifying needs and referring clients to internal and external partners.

The role includes outbound onboarding calls, community engagement, and supporting banking-center operations while upholding security and policies.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of Cash Handling, Sales or Customer Service experience required.

Responsibilities

• Open new deposit accounts and operate a cash drawer with proper balancing.
• Provide excellent customer service and promote bank products and services.
• Identify referral opportunities and refer customers to partners.
• Process financial service transactions and maintain security/compliance.

Skills

Interpersonal communication

Mathematical skills

Reasoning ability

Product knowledge

Organizational skills

Multi-tasking

Flexibility

Education

High School Diploma or GED

Job description

WesBanco, Inc. is seeking a Customer Service Advisor to deliver outstanding service, open new deposit accounts, and suggest bank products to customers. You will be proactive in identifying needs and referring clients to internal and external partners.

The role includes outbound onboarding calls, community engagement, and supporting banking-center operations while upholding security and policies.