Banking Center Advisor - Customer Service & Sales

WesBanco, Inc.; New Albany (IN); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

WesBanco, Inc. is seeking a Customer Service Advisor to deliver exceptional customer service, open deposit accounts, and support both CSR and sales platforms.

The role focuses on understanding customer needs, identifying product opportunities, and referring clients to internal and external partners to expand banking relationships. Responsibilities include proactive outreach, onboarding new Retail customers, and promoting bank products while ensuring compliance with bank policies and procedures.

Qualifications

• High School Diploma or GED required.
• 1 year banking experience preferred.
• 3 years cash handling, sales and customer service experience required.

Responsabilités

• Provide excellent customer service and identify sales opportunities.
• Open new deposit accounts and process transactions.
• Initiate outbound calls for onboarding and prospecting.
• Refer customers to business partners for promoted products.

Connaissances

Customer service

Relationship building

Sales referral

Product promotion

Outbound calling

Operational security

Formation

HS diploma or GED

Description du poste

WesBanco, Inc. is seeking a Customer Service Advisor to deliver exceptional customer service, open deposit accounts, and support both CSR and sales platforms.

The role focuses on understanding customer needs, identifying product opportunities, and referring clients to internal and external partners to expand banking relationships. Responsibilities include proactive outreach, onboarding new Retail customers, and promoting bank products while ensuring compliance with bank policies and procedures.