Banking Center Customer Advisor: Growth & Service

WesBanco, Inc.; Flushing Township (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

WesBanco, Inc. is seeking a Customer Service Advisor to deliver outstanding service at the Banking Center, assess financial needs, and promote WesBanco products. You will open deposit accounts, handle transactions, and build lasting relationships with both consumers and businesses.

The role involves outbound onboarding calls and proactive referrals to internal partners, contributing to customer growth while upholding security and compliance standards.

Formación

• High school diploma is required.
• Banking, cash handling, sales and customer service experience preferred.
• Ability to generate new financial relationships through outbound calls and referrals.

Responsabilidades

• Provide excellent customer service and respond to customer needs.
• Open new deposit accounts and process transactions.
• Identify sales opportunities and refer customers to appropriate partners.
• Proactively contact customers and prospects to promote bank products.
• Maintain security procedures and comply with bank policies.

Conocimientos

Customer service

Relationship building

Outbound calling

Sales referrals

Communication

Educación

High school diploma

Herramientas

Microsoft Outlook 365

Banking software

Descripción del empleo

WesBanco, Inc. is seeking a Customer Service Advisor to deliver outstanding service at the Banking Center, assess financial needs, and promote WesBanco products. You will open deposit accounts, handle transactions, and build lasting relationships with both consumers and businesses.

The role involves outbound onboarding calls and proactive referrals to internal partners, contributing to customer growth while upholding security and compliance standards.