Banking Center Customer Growth & Service Advisor

WesBanco, Inc.; Flushing Township (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

WesBanco, Inc. is seeking a Customer Service Advisor to provide outstanding service while identifying sales opportunities and handling account transactions in the Banking Center.

The role emphasizes proactive onboarding, outbound calls, and promoting bank products through referrals to internal partners, with a focus on building durable customer relationships and maintaining security procedures.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year banking experience preferred.
• Minimum of 3 years of cash handling, sales, and customer service experience required.

Responsibilities

• Open new deposit accounts and process transactions.
• Identify referral opportunities and promote bank products.
• Build relationships and handle customer consultations and onboarding calls.
• Maintain security procedures and adhere to audit controls.

Skills

Customer service

Relationship building

Sales

Communication

Education

High School Diploma or GED

Job description

WesBanco, Inc. is seeking a Customer Service Advisor to provide outstanding service while identifying sales opportunities and handling account transactions in the Banking Center.

The role emphasizes proactive onboarding, outbound calls, and promoting bank products through referrals to internal partners, with a focus on building durable customer relationships and maintaining security procedures.