Banking Center Customer Advisor - Sales & Service

WesBanco Bank Inc.; Vienna (WV); On-site; USD 38,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. seeks a Customer Service Advisor to deliver outstanding service, open new deposit accounts, process transactions, and actively promote bank products to customers and business partners.

You will engage in outbound calls for onboarding and prospecting, building lasting relationships while ensuring compliance with bank policies and security procedures. The role emphasizes proactive customer engagement, referral generation, and collaboration with internal partners to support

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of Cash Handling, Sales or Customer Service experience required.

Responsibilities

• Open new deposit accounts and operate a cash drawer.
• Provide excellent customer service and resolve issues.
• Identify referral opportunities and promote bank products.
• Initiate outbound calls for onboarding and prospecting.
• Refer customers to business partners for bank products and services.
• Build relationships with customers and internal partners.

Skills

Customer service

Relationship building

Sales referrals

Outbound calling

Banking product knowledge

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. seeks a Customer Service Advisor to deliver outstanding service, open new deposit accounts, process transactions, and actively promote bank products to customers and business partners.

You will engage in outbound calls for onboarding and prospecting, building lasting relationships while ensuring compliance with bank policies and security procedures. The role emphasizes proactive customer engagement, referral generation, and collaboration with internal partners to support