Banking Customer Service & Growth Advisor

WesBanco Bank Inc.; Brooklyn (WV); On-site; USD 35,000 - 55,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver outstanding service, identify sales opportunities, and handle account transactions. You will open new deposit accounts, promote bank products, and build relationships with customers and internal partners.

You will also engage in outbound outreach for onboarding and retail banking growth while maintaining compliance with bank policies and security measures.

Qualifications

• Experience in banking or financial services preferred.
• Ability to promote products and refer to partners.
• Excellent communication and interpersonal skills.

Responsibilities

• Open new deposit accounts and balance cash drawer.
• Identify referral opportunities and promote bank products.
• Conduct outbound calls for onboarding and relationship development.
• Provide customer service and resolve issues with professionalism.
• Collaborate with branch staff to meet goals and ensure security.

Skills

Customer service

Sales skills

Relationship building

Outbound calling

Cash handling

Security/compliance awareness

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver outstanding service, identify sales opportunities, and handle account transactions. You will open new deposit accounts, promote bank products, and build relationships with customers and internal partners.

You will also engage in outbound outreach for onboarding and retail banking growth while maintaining compliance with bank policies and security measures.